Direct Dispatch & Rate Inquiries

Connect with Our Freight Desk.

Need an instant rate quote, customs classification advice, or dedicated space allocation? Our team of logistics coordinators is standing by 24/7.

Direct Dispatch Channel

Immediate Support

Our electronic dispatch desk monitors active shipments and provides rapid quote response around the clock.

Electronic Dispatch Email

Inquiries, rate requests, billing & customs

[email protected]

Active 24/7/365

Operating Gateway Facilities

Hamburg, Germany

Central Europe Operations

Gänsemarkt 31, 20354 Hamburg, Germany

Operating Hours: Mon–Fri: 08:00–18:00 CET

Warszawa, Poland

Eastern Europe Linehaul Cross-Dock

Aleja Niepodległości 214, 00-608 Warszawa, Poland

Operating Hours: 24/7 Dispatch Operations

Kaunas, Lithuania

Baltic Intermodal Gateway

Islandijos Plentas, 47446 Kaunas, Lithuania

Operating Hours: Mon–Sat: 07:00–19:00 EET

Rate & Inquiry Request

Send Us a Message

Fill in your shipment or project details below and our operations coordinator will get back to you immediately.

Quick Answers

Frequently Asked Questions

How quickly do you generate freight quotes?

Standard air, ocean container (FCL), and road freight quotes are returned within 15–60 minutes. Complex oversized project cargo and chartered flights are typically quoted within 2–4 hours with complete route feasibility.

How does automated customs pre-clearance work?

When your booking is confirmed, our EDI engine transmits electronic packing lists, commercial invoices, and HS classifications directly to customs authorities before the freighter lands or container ship docks.

Which carriers are integrated into your network?

We partner directly with leading tier-1 alliances including UPS, DHL Aviation, FedEx Express, Maersk Line, Flexport, and KLG Europe, providing unified telematics and block-space reliability.

How can I track my shipment without logging in?

You can track any active shipment instantly by entering your Waybill (AFH-XXXX), Bill of Lading (BOL), or Container ID directly in the search bar on our homepage or tracking page.